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- Learn how to clearly define your purpose, vision and goals.
- Create a Mission statement.
- Define, develop and identify your office’s core values.
- Learn how to revolutionize your Staff to so that they think and act like business owners.
- Build great patient relationships with a happy, well-paid staff.
- Simplify and greatly Increase Collections by a minimum of 30%.
- Increase Patient Visits exponentially.
- Learn how every transaction with every person outside is a multi-tiered opportunity for more patients.
- Develop and increase Referrals through a proven system.
- Develop a comprehensive and Internal Marketing system.
- Explore the benefits and different external marketing available.
- Learn how to set up Enormous External Marketing Events.
- Learn how to implement proper procedures and protocols to increase & enhance efficiency to save time and money.
- Learn how to create passive income for financial freedom.
- Acquire a complete line of nutritional supplements that helps patients.
- Learn how to provide the highest standards of excellence & the 5 Essential Chiropractic Staff Principles.
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"Speaking from a Chiropractic wife's perspective, my training experience has been authentic, a reality, a hands on learning style, and a true coordination of the several functions and responsibilities present in managing a small business. I feel well equipped to effectively run and manage our office with love, positive energy and vision, leadership, time management, and precise work ethic.
Thank you, Robin."
April 27, 2010
Lauren Shaub, (Maximized Living Health Center)
"Training with Robin has made opening our Chiropractic Practice feel like a gift. Robin has shown me that a complicated life is beautiful, full of opportunity, and never has to be overwhelming. There will be uncomfortable moments! But that is what keeps life interesting and fun. She has helped me discover that anything truly is possible if you just follow your heart. Her life coaching, has given me the Peace, Love, and Joy that I have today to help others change their lives."
April 29, 2010
Victoria Rechcygl, (Maximized Living Health Center)
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"We have flown Robin Legittino out to come train our team on two occasions and both times have been phenomenal. The first time Robin came our office was at 500 patient visits a week. We were struggling with getting internal referrals, conversions, and staff responsibilities. Because of this we have been stuck at the same volume for several months and collections weren’t where they should have been.
However, after the first time Robin came and trained our team everything improved. Following Robin’s first visit we grew from 500 patient visits a week to over 1100 patient visits a week in just 5 months! Our conversions improved and the amount of internal referrals we began getting nearly tripled. Also, since our entire staff was better trained and everyone knew what they were responsible for it gave me the doctor much more time to spend outside the office working on other things. Then from a financial aspect our collections the next week and month both went up by about 30% bringing her in paid for itself ten times over!
The second time Robin came out to train the team was even better than the first, even though that may be hard to believe. She trained my team on doing financials, customized nutrition consultations, and re-exams. Now the whole team is in their area of strength and our office is ready to move to the next level. As the doctor I can now do all the things I love to do which is adjust, talks, and doctors report.
In all truth the best part of having Robin out was how she inspired and created a huge vision for the entire office. The staff and myself are now more on fire than ever to go out and save lives in our city. I am beyond grateful for what Robin has done for our clinic and we have already booked her to come back in a few months for our third training. If you haven’t yet had Robin come out and train your staff you are missing out on not having your clinic live up to it’s full potential. Thanks again to Robin for how much she has blessed our office and personal lives."
March 03, 2009
~Dr. Josh Axe, Nashville, TN
"If it wasn't for Robin Legittino my office would never be where it is today (1600 visits a week and growing). She has the ability to look at the office and know exactly why its not growing. With her passion she then easily communicates to me and the rest of the staff on what has to be done next.
If its new patients, she immediately figures out how to create large events (she is responsible for organizing a 550 person extreme makeover which resulted in 137 new pts in 1 week), she also knows exactly how to motivate patients to bring their spouse and children in for a check up. If collections are down, she has the ability to see exactly what to do to increase collections and she immediately goes to work and my collections have never been better.
Without a doubt she is the reason why my office is a success and why I get to enjoy an amazing Chiropractic life and family life! I know that every Chiropractic office that she does a practice analysis and consultation with explodes within 8 weeks." June 15, 2008
~Dr. Charles Majors, Romeoville, IL
"Robin has a gift and talent to know Chiropractic and the Principle. She is an inspiration to many in the field, and is instrumental in teaching and knowing how to organize and run a high volume Principled Chiropractic practice."
Dr. Sonya Young, Wrightsville Beach, NC
"My name is Missy, and my husband is Dr. Mark McCullough. My husband has been in practice for 8 years in Battle Creek, Michigan. While running a high volume office has been very rewarding, it also has been very challenging at times. Several months ago, we had one of those times. At that time, we had to restructure our staff. In doing so, I had to train up a new office manager to run our office. Our head CA at the time was doing a great job, but there were several things that she had to learn as we were promoting her to be our Office Manager.
When you want the best for your company, you seek out the person who can give you what you need, so I had Tracy (office manager) get a hold of Robin at Dr. Chuck's office. Robin was able to ask the right questions to know where we were lacking and needed help....basically, to find the holes in the office. As Tracy would get certain procedures nailed down, she would go on to the next through Robins guidance. We had Robin actually come to our office for a day, so she could go over things step by step. I appreciate her enthusiasm, her focus, her willingness to help the movement of Chiropractic, and her encouragement. When we attend seminars, Tracy makes sure to seek out Robin and asks for her advice.
I am so thankful for all of her help, and for getting us out of the "weeds" when we needed it. I can't say enough about all the help she was during that challenging time! Our new office manager was able to take what she learned and put it to action while keep our staff focused on the mission...and our office grew over 300 visits a week in just a
few months! Thank you Robin!"
April 14, 2008
~Dr. Mark & Missy McCullough, Battle Creek, MI
"My name is Heather Bladel and my husband is Dr. Shawn. In January of 2007 we opened our Maximized Living Health Center. Over the last year and a half we have learned a lot about patients, employees, and running a successful business in general. Our office grew very quickly and at times by leaps and bounds. My intention was to take Dr. Shawn and myself to the next level as Chiropractors. I knew that in order to do so, we had to get guidance from Robin at Dr. Charlie’s office. When you want to learn something new you follow the best!
I can remember anxiously awaiting Robin’s visit to our office on a Friday. We had planned on her showing me how to incorporate nutrition as a new side of the practice. That however was just the beginning! Robin not only taught me how to propel my patients’ outcomes with nutrition but she also gave me exactly what I needed to know that I too could make nutrition my personal accomplishment.
As the shift came to a close we asked Robin to give us feed back on what she thought of everything she had seen both interactions with patients and office in general. We were doing several things well, but definitely had room for change. Everything that she suggested we tried, immediately. By Monday morning it was a new place. Now, don’t get the wrong idea, we didn’t spend a ton of money to change! Some changes were as simple as procedure and verbiage. Robin helped us to make our office more efficient and congruent with our intentions. That very first day we noticed a difference not only in our selves but in our patient commitment and compliance.
Having Robin come to the office truly was a defining moment in taking Genesis Chiropractic to the next level. Our revenue increased by $10,000 , our patient visits increased by 275. I am so thankful that Robin has a desire to teach and mentor chiropractors. I know that at any time I can count on Robin for the best advice!"
June 10, 2008
~Dr. Shawn and Heather Bladel, Danville, IL
"Robin, Thank you for all your answers to my questions about fitness and health..We really need help and direction on our new way of living.... We need more people like you in this world,...Thank you for all your tender love and concerns...May God bless you for all your labors...
Margherita Arrowsmith, Patient, Chicago, IL
"Robin has changed my life!"
~John Ystrom, Producer-Recording Engineer, Chicago, IL
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